*Edited 7/02/2023 to include Honda's PDF for this recall including the approved countermeasure. As of this date, the bulletin is current and up to date.
**PLEASE NOTE: There is a separate bulletin (#23-046) generated the same day, for 2018-23 Odyssey models (all except for LX trim level) with the same corrective action.
Safety Recall: 2019–23 Passport/Pilot Install FAKRA Service Cables at MOST Bus Network
Affected Vehicles
2019-22 Pilot (ALL Except LX)
2019-23 Passport (ALL Except Sport)
Background
A coaxial cable terminal was not manufactured to proper specifications. An improperly manufactured terminal may lead to poor communication in the MOST bus network which can potentially affect the quality of audio sound and/or potentially cause the rearview camera to work intermittently or go blank when the vehicle is in the reverse gear.
CUSTOMER NOTIFICATION
Owners of affected vehicles will be sent a notification of this safety recall. Do an iN VIN status inquiry to verify eligibility. Some vehicles affected by this campaign may be in your new or used vehicle inventory. Failure to repair a vehicle subject to a recall or campaign may subject your dealership to claims or lawsuits from the customer or anyone else harmed as a result of such. To see if a vehicle in inventory is affected by this safety recall, do a VIN status inquiry before selling it.
NOTE: ALL VEHICLES AFFECTED on this action must be repaired even if the vehicle was previously repaired using the following Service Bulletins:
• 20-049, 2021 Passport/Pilot: Popping or Crackling from the Speakers; No Sound from the Audio System; Network Loss Message and/or Display Issues
• 21-013, Warranty Extension: 2019–20 Passport/Pilot MOST Bus Network Connectors
CORRECTIVE ACTION
Install the FAKRA splice repair service cables and splice boxes.
**PLEASE NOTE: There is a separate bulletin (#23-046) generated the same day, for 2018-23 Odyssey models (all except for LX trim level) with the same corrective action.
Safety Recall: 2019–23 Passport/Pilot Install FAKRA Service Cables at MOST Bus Network
Affected Vehicles
2019-22 Pilot (ALL Except LX)
2019-23 Passport (ALL Except Sport)
Background
A coaxial cable terminal was not manufactured to proper specifications. An improperly manufactured terminal may lead to poor communication in the MOST bus network which can potentially affect the quality of audio sound and/or potentially cause the rearview camera to work intermittently or go blank when the vehicle is in the reverse gear.
CUSTOMER NOTIFICATION
Owners of affected vehicles will be sent a notification of this safety recall. Do an iN VIN status inquiry to verify eligibility. Some vehicles affected by this campaign may be in your new or used vehicle inventory. Failure to repair a vehicle subject to a recall or campaign may subject your dealership to claims or lawsuits from the customer or anyone else harmed as a result of such. To see if a vehicle in inventory is affected by this safety recall, do a VIN status inquiry before selling it.
NOTE: ALL VEHICLES AFFECTED on this action must be repaired even if the vehicle was previously repaired using the following Service Bulletins:
• 20-049, 2021 Passport/Pilot: Popping or Crackling from the Speakers; No Sound from the Audio System; Network Loss Message and/or Display Issues
• 21-013, Warranty Extension: 2019–20 Passport/Pilot MOST Bus Network Connectors
CORRECTIVE ACTION
Install the FAKRA splice repair service cables and splice boxes.
