[gregc]

I've NEVER subscribed to CR and will NEVER, it sounds like a number of things there are rating low are the EXACT same in the Pilot, which means they are uniformed, lazy, illogical and biased.

On a somewhat related note: have you see the Kelly Blue Book list of the 14 best 2019 vehicles?
https://www.kbb.com/car-news/best-buy-awards/2100000577/

Strange how Honda won in 6 different categories! Ford and Hyundai in 2 each and not a Nissan, Toyota, Mazda or Subaru on their list..

And KBB also also had the CRV as one of the best. WTF????

 

[FattiesGoneWild]

CR is a joke now a days. Dismissed.

 

[407guy]

^ Pretty much what Fatties said.

 

[Passporter]

^ Pretty much what Fatties said.

x3, I tried but many reviews of 1 item may be #1 one month, 6 months later negative reviews and back and forth. All naysayers say no way are they bought and paid for but I beg to differ, as Trump says.....Rigged!

 

[Gmjohnson]

CR actually scored it pretty well (73, which is high enough to make the “Recommended” list). WALDT, and it’s hard to to find a single review source that gives the same weight to factors as I do.

My ideal reviewer, for example, would be 6’4”, live in a southern climate, and spend 2 hours commuting in moderate to heavy traffic. I always keep that in mind when reading anyone’s reviews.

 

[stevenD]

I think you are right GM-J.

Whether they admit it or not, ALL vehicle reviewers are BIASED in some way. A bias for or against Auto Makers, a bias for or against the vehicle type (Car-truck-SUV, etc). Preconceived notions of engine types (4cyl, 6cyl, V-8, turbos, ect.) They all drive their own personnel vehicle to and from work everyday.

So the best comparisons (for me) is when a group of guys, test a group of vehicles, otherwise that bias extends through to the final rating and article.

 

[scooter1]

CR, C&D, R&T, Edmunds and others all have different criteria when they rate cars. I don't rely on any one of them but use the whole of all the ratings. My take is CR has always been focused on reliability as opposed to performance. They only recommend vehicles with at least an average reliability rating. I've filled out the surveys often to add my $0.02. Honda and especially Acura have slipped over the years. This CR rating of the PP isn't bad, as there is no reliability data, just initial performance.

 

[GaryDahl]

CR is a bunch of idiots! Apparently they had a falling out with Honda.
Granted my 2017 CR-V was a GREAT vehicle, but I had Oil delusion, wouldn’t heat up during a Minnesota winter, So I dumped it and bought a Passport.
The reason I bought the Passport is that it had what I liked about my 2016 Pilot, and lett out the things I didn’t like.
I would think that the Passport would had a similar review as the Pilot. Both are GREAT vehicles, I consider them as being “Identically Different “.

 

[scooter1]

Honda Passport - Consumer Reports

Get in-depth unbiased information on the Honda Passport from Consumer Reports including major redesigns, pricing and performance, and search local inventory

www.consumerreports.org

CR has removed the Passport from its list of reliable vehicles, based on consumer ratings, especially related to climate and entertainment system issues. They also red flag the recall of one PP ?. Honda's are not bulletproof. This is our 7th Honda and all have been solid. I disagree with CR. They did this to the Civic a few years ago and it may be they are tougher on a new model. The following year, it was recommended again.

We've had a couple minor issues, fixed immediately. I'd still recommend it.

 

[gregc]

CR has had a hard-on for Honda for many years, most of which were undeserved. BUT given the issues with the 1.5L turbo engines, systemic issues across models with Apple carplay, and infotainment crashes, I'm beginning to side with them.

I have a 16 Pilot, 06 Civic, and 19 Passport, all have been great vehicles for me BUT too many others seem to be circling the drain.

 

[darksky]

Ford had problems for years with the 1st and 2nd generationa of their entertainment system "Sync" program. I don't know if that gave them a lower CR rating. If enough Apple car play users complain a vehicle gets a "Not Recommended" rating. While the vehicle may be a totally reliable vehicle mechanically, but since you can't play with your phone through the entertainment system its not recommended. BS! I stopped trusting Consumer Reports years ago,

 

[elder prep]

I just received the above edition yesterday. On page 59 is an article "Reliability Predictions for 2020 Models". In the "Midsized SUV's" section, the PassPort is rated an 18 out of 100 points! How can they predict such a low score for a vehicle that has not, to my knowledge, been offered for sale yet? Does this smack of possible bad blood between Honda and CR? I wonder . . . .

 

[stevenD]

18 for the 2020 model...YIKES...sure glad I got a 2019...!

 

[herothedog]

I read the CR report... it is simply statistics. A small sample size compared with a larger sample size tends to be a poor representation. The 2019 Passport is a "new model" despite it being built from existing platforms. The report says that statistically it takes 3-5 years for a brand to sort out complaints on a new model, and about 7 years before the model is considered reliable. So based on statistics, probability gives the Passport a score of 18. Without detail, it is likely since the Passport has only been available since Feb 2019 and the surveys had been done over the summer (If I recall correctly), there is a fairly small sample of data on the Passports. Add to the known probability of complaints and issues of a new model based on brand data, they find a score of 18.

Really without having a trend analysis, it is hard to make a solid judgment. I would put this in the "something to revisit" bin given I've already made the commitment to the Passport. Unfortunately, the consumer that does not grasp the statics may make an inaccurate judgment when considering a Passport and looking at this single bullet in the report.

Since my Passport was manufactured in October, likely late October because I had to wait for it to be delivered to the dealer and it didn't show until Nov. 15, the SN shows it to be 29783 off the assembly line, and the report covers 420,000 vehicles from 2000-2019, I'd guess the sample on the Passport is tiny, a handful at best.

Now, if the 2024 Passport would get this score, then that is really a stopper.

 

[qwikz]

Because they are not getting "greased" by Honda anymore. CR is trash!

 

[MattyNice]

I haven’t looked at the new report but I agree it’s likely a small sample size. On the other hand, this vehicle has problems with the sensing package, the transmission, and infotainment issues. The start/stop system is a little wonky too. I’m 42 y/o and at 16 my first car was a Honda. As someone who trades vehicles every 1.5 a 2 years (add in an ex spouse that also had multiple Honda’s and 2 daughters I put both in used accords), I’ve had a lot of cars and they have mostly been Honda’s. I can say with absolute certainty this is the most unrefined and problematic vehicle I have ever owned. So, while I agree it’s likely a small sample, I’d say it’s an accurate one. To that end, outside the transmission, I think everything else can be resolved through software.

Edit: Just want to add that I don’t buy Honda’s just for reliability. I like their interiors, how they drive, and their residual values allow me to lease cheaply. So, I’m a little disappointed here but I still love Honda.

 

[ls973800]

In comparison, can you post what the rating is for the Pilot? Basically the same running gear and interior components, just one less row of seats.

 

[darksky]

the most unrefined and problematic vehicle I have ever owned.

Wow... I had a 2017 Honda Ridgeline and I find my 2019 Passport to be equally refined and I've had zero problems since my purchase in March. Number 115 off the assembly line.

 

[carpayments4life]

Something happened between CR and Honda, back in 2004 or 05. I remember CR saying that Hondas were getting over priced, then in 2006, CR said that the Civic was not recommended.
The relationship got worse as the years when by. When the CR-v was a hot car, CR left it out of the magazine completely. They did the same with each of Honda's best sellers and this year, for the 2019 Passport, CR bashed it (in the same article that they said that they had not got to test it yet).
What's up Consumer Reports?

 

[herothedog]

In comparison, can you post what the rating is for the Pilot? Basically the same running gear and interior components, just one less row of seats.

The report only shows the best and worst ratings.