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My wireless phone charger worked when I first got my Passport but, now the IPhone 8 goes into charge mode then drops out to charge mode.
Seems strange to cable up the IPhone 8 to do its charging when one of the “Elite” options is the wireless charger.
I would think the inability to charge up a IPhone 8 wirelessly should be a warranty issue?
Anyone else having this same issue?
 

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I have tried a Samsung S7 and S9 with the same results.. It will start charging and then the light flashes. Both are in commercial cases, but both are wirelessly charged at home??????
 

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According to the manual if the charging light is flashing it means the phone is not correctly positioned on the charging pad. Unfortunately, almost all phones will cover the charging light if positioned correctly on the pad. My S8 will charge slowly if left centered on the charging pad, if I move it up or to the right so I can see the charging light it will go from solid green to flashing within a very short period of time.
 

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our 2019 isn't charging either. we've taken to the dealership and they stated taken off the phone case. Doesn't work, still no charge. $40,000 car that's feature is wireless charging..oh yeah, Honda is gonna make it work if they have to replace it with a unit from somewhere else that is known to work...headed for the lemon law..
 

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As has been stated elsewhere, many phones are so large they'll cover the green indicator light - making it difficult to determine if the light is steady (charging).
Play with repositioning the phone and it'll likely work for you.
 

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I have the same issue. It has to be JUST RIGHT or it stops charging. I've given up, it's not worth the time spent trying to find the exact spot and correct angle to make it work.
 

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I don't' bother using the wireless charger on my phone since it's not a fast charger; I'll only use it to charge my earbuds; I also always have my phone connected via USB, which defeats the purpose of a wireless charger.
 

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My son used the wireless charger in mine a few times. Worked fine on his Samsung. Couldn't see the green light but when he put the phone down the screen came on got a beep from the phone and a charging symbol poped up on the screen.
 

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I turned mine off in the settings and I noticed it was back on. Since I connect the cable for CarPlay I don’t want it. I’m worried that it’s going to cause a problem because the cable is often between my phone and the pad.
 

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As has been stated elsewhere, many phones are so large they'll cover the green indicator light - making it difficult to determine if the light is steady (charging).
Play with repositioning the phone and it'll likely work for you.
That’s more of a smoking gun as opposed to root cause. Considered a red herring too. Not really about phone size. Trying to keep this on track.
 

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My wireless phone charger worked when I first got my Passport but, now the IPhone 8 goes into charge mode then drops out to charge mode.
Seems strange to cable up the IPhone 8 to do its charging when one of the “Elite” options is the wireless charger.
I would think the inability to charge up a IPhone 8 wirelessly should be a warranty issue?
Anyone else having this same issue?
Have you called the dealer re the issue? Also keep in mind the iPhone 8 has wireless charging issues.
 

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That’s more of a smoking gun as opposed to root cause. Considered a red herring too. Not really about phone size. Trying to keep this on track.
This is very much on track. Due to the poor location of the indicator button many phones - when placed properly - will cover this light.
Trial and error showed me where to place my phone for wireless charging. Hopefully this light location will be moved in a future redesign.
 

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This is very much on track. Due to the poor location of the indicator button many phones - when placed properly - will cover this light.
Trial and error showed me where to place my phone for wireless charging. Hopefully this light location will be moved in a future redesign.
Implement a strategy / redefine and redeploy - again form factor is not an issue - the light is ambient and current effective. Firmware for phone is suspected
 
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