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Discussion Starter · #1 ·
I was attempting to find the latest map update for my Passport nav system and came across this on the website:
I'm hoping the following message means the Garmin Express maintenance is a temporary situation and that I'll be able to check for map updates soon.
My current map on my nav system is 2019.11

NOTE: As of 11/6/19 - Map Updates and Reinstalling the maps for the following Honda vehicles have been turned off due to Garmin Express maintenance.
  • 2018 Accord
  • 2018 Odyssey
  • 2019 Accord
  • 2019 Odyssey
  • 2019 Insight
  • 2019 Pilot
  • 2019 Passport
 

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I updated my maps earlier this week. This is the second update since my purchase in May.
 

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Discussion Starter · #3 ·
I updated my maps earlier this week. This is the second update since my purchase in May.
What map version do you currently have?
 

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Is there a detailed users map for this?
I'm accustomed to stand alone Garmins' and my car unit isn't similar in entering places (out of state), saving (and naming) places, DELETING old items, etc.
 

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Discussion Starter · #5 ·
Is there a detailed users map for this?
I'm accustomed to stand alone Garmins' and my car unit isn't similar in entering places (out of state), saving (and naming) places, DELETING old items, etc.
Check out this web page, scroll down for a .PDF download of the navigation manual.
 

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Discussion Starter · #6 ·

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Went to update my navigation system. Plugged into Garmin on dash First and the.n launched Garmin express. Then got message vehicle information out of date: please update the vehicle information on SD card or USB drive before continuing. Does anybody know how to complete that step!
Thanks,
PDog
 

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I recently wrote of my adventures in updating two Hondas (PP & Ody).

The first problem was my USB drive was too big (yup, anything over 32Gb will be refused).
The second problem was my Garmin Express software (used with previous standalone units) was out of date - claimed it was unable to contact servers.
Online Garmin help lead me to ID this problem. Once those two problems were resolved I was able to update the PP.

However the Ody presented another problem; Garmin Express didn't recognize my units serial number.
I contacted their support and they came back with a followup email asking me to send them a file that was found on the thumb drive.
I did and several days later they said it was taken care of and to retry. I retried and found my maps were already current.
 

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Thanks I have the correct usb size and I updated my Garmin software on my computer. Any other thoughts?
I suspect you're running into the same problem I had with my Ody, Honda hasn't let Garmin know that your unit exists so it won't allow you to continue. Save the info on your thumb drive and email garmin support the files found there. Give them a fair amount of time to respond, in my case 3-4 days (including a weekend).
 

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Thanks, just strange I was able to complete my update when I first received Passport back in January. Thanks again!
Speculation on my part: when you originally updated your PP was it the Honda systems update OR the Garmin Navigation update? Two different things.
Last summer I stayed in a Holiday Inn Express and have been so much smarter ever since (if you remember their long ago advertisements)

 

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One other thing comes to my (weak) mind; they clearly warn that the cars USB data must be less than 24 hours old.
Were you trying to use old data? If so then reformat the USB drive and then restart the update process from the PP data stream.

If that doesn't work try booking a room at the Express Inn.
 

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Well not sure what you mean. I put the usb in the usb in car then started engine and went to navigation system and updated. Took out started Garmin express which I updated yesterday and followed the steps and got the message I started my thread. Maybe my real problem is that I am a prostitute to Marriott...
 

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I prefer Hampton Inns but oftentimes must use whatever I come across.

Re-reading all of this leads me back to your original post
"Then got message vehicle information out of date: please update the vehicle information on SD card or USB drive before continuing."

That cryptic response makes me believe that your CURRENT data wasn't found on the USB drive. I would reformat the drive (to eliminate old data) and start over. Then without delay hustle on back to your computer and try it again.
 

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If unit I’d invalid then you need to contact Garmin ASAP and get device file send to them on email. They’ll add in there system and then it be able to add in express but mine had issues even after adding to express as it won’t give me updates
it should give me 2020 updates but tell maps is current but it also don’t show what map version are install on express and then support folks took log files from express and newer device file from car and now back to waiting game ...
 

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If unit I’d invalid then you need to contact Garmin ASAP and get device file send to them on email. They’ll add in there system and then it be able to add in express but mine had issues even after adding to express as it won’t give me updates
it should give me 2020 updates but tell maps is current but it also don’t show what map version are install on express and then support folks took log files from express and newer device file from car and now back to waiting game ...
Maybe (just maybe) you do in fact have the most current update.
 
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