OK - I had a similar problem with the 3.5 V6 on my 2006 Ridgeline RTL which nobody could or would fix. It sounded like engine knocking from low octane gasoline. We even tried Valve Medic thinking that the lifters were sticking. The dealership was just a den of vipers.I'm at my wits end! Our 2019 Honda Passport started having a ticking noise late last year and so far two different dealerships have not fixed it. The first claimed the sound was normal and the second the technician there actually told us to stop driving it because it wasn't supposed to be making that noise, yet here I sit months later and it's still ticking. The problem seems to be that Honda corporate sent a technician and he wasn't able to reproduce the intermittent noise which means Honda corporate can't make a recommendation to fix it, therefore the dealership can say "well we tried!" and gave the car back to us. That was two days ago and while the noise seems to have gotten quieter, my wife and I have both heard it again.
I'm not sure what else to do since I've already spoken with the GM of dealership #2 and he didn't seem very interested in helping us out, saying talk to corporate about it, which I already have and they said talk to the GM of the dealership... I've also heard multiple times how everything is documented so if something were to happen, Honda will cover it. When I hear that I hear "We don't know what's wrong so lets wait until the engine blows up and your family is stranded on the side of the road in the middle of nowhere.. THEN we'll fix it."
Check out the video of the noise for yourselfand see what 11 weeks of being at dealership #2 produced for a write-up. What else do I do? Create a twitter account and start tagging Honda in it to get something to happen? I'm not sure what else to do. View attachment 11733