I picked up my Passport last week July 3rd. I test everything before driving off the lot and when i tested the hands free lift gate, it sounded like rocks tumbling inside the hatch. Well..of course, no service crew to look at the problem so bring the car back at your convenience and we will make it right, said the salesman. So, I brought back the car today. Spent almost two hours at the dealer. Salesman comes out and says the "rocks" were broken glass from the factory. Like the car window was broken during assembly and shards of the glass fell into the nooks and crannies of the hatch structure. Said they were raising and lowering the hatch to vacuum out the bits. But I guess they kept not getting all of it. So the General Sales Manager comes out and apologizes and said they need more time to make it right. I live two hours from the dealer which he realized since there were other dealers closer that I could have purchased the vehicle from. (he had the best price which is why I willing to travel two hours to get the car). He would give me a loaner while he works on the car and they would do something to make it worth my while. What that is I have no idea. Since I have other Friday off from work, another trip back to the dealer in two weeks to drop off the car and have them work on the problem....and then another trip back to the dealer to pick it up. I am going to send word to Corp Honda that they should look what happen on that shift with this car. Should have never left the factory if what is being surmised happened. And no, I am not holding my breath that Corp Honda will really care and truly follow up on the incident. I work in Manufacturing and at least the companies I worked for took complaints seriously and would look at all the records pertaining to when the product was manufactured to determine what went wrong. I'll post more info about this saga as it develops. Thanks for reading this and letting me vent.