[stevenD]

I thought it would be nice to have a thread that collects al of the known Honda Service News Bulletins.

That way people with issues could read up on them and be more informed when they go to the dealer and not have to settle for the typical Gober Pyle answer of "Gee wiz, never heard of that happening before"...

In order to stay focused on the Service Bulletins, I'm kindly requesting that ONLY Service Bulletins (or their numbers) be posted in this thread, it's perfectly ok to add comments along with the Service Bulletin, but if you want to discuss them, please do it in another thread (or make a new thread - they are FREE!). And don't be too put off when I delete the posts from those trying to discuss the Bulletins.

 

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Transmission has intermittent harsh or jerky upshifts with steady acceleration

 

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Speakers Crackling - ServiceNews Article

 

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Infotainment Failure

[Edit] To get to the Dealer Diagnostic screen listed in TSB 19-097, follow the instructions listed here.

 

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One or more accessory running board lights are flickering or not working.

[Edit] - There is no correction-of-fault in this TSB, simply replacement of the failed light with the same part, therefore light(s) are subject to continually fail in future.
And since this is a Honda accessory, note 'free' repair (replacement of lights) is limited to Honda's Accessory Warranty: 1 year, 12k miles; however if running boards were installed by dealer as part of initial vehicle purchase, then accessory warranty is 3 year, 36k miles.

 

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Replacement Seats, only relevant to those getting new Honda OEM seats.

 

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A/C Does not blow cold air (Early 2019 models)

 

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Here's a first . . . Honda first issued Service News Bulletin A19070C (Version 1) back in July, 2019 specifically directed towards customers that relied on You Tube video to fix their failing Honda infotainment system.

 

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Display Audio Clock Off

 

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Certification Label

American Honda issues a stop sale and safety recall for certain 2020 Passport and Pilot vehicles due to improperly manufactured certification labels.

Due to a printing error, the ink on the certification label may rub off when wiping the label with alcohol, gasoline,kerosene, engine oil, window cleaner, car wax, or any other household cleaners. If the label information is wiped away, the operator may not be able to refer to the information, possibly resulting in the vehicle being overloaded, which can increase the risk of a crash.

 

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Infotainment Replacement - Parts Ordering Info

Service techs and/or parts specialists are ordering a range of incorrect parts for issues related to this unit.

 

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RECALL - Gauge Control Module Software Update 20-047

Updated Aug. 1, 2020
Affects 53,329 Passports; 2019 & 2020; EX-L, Touring, & Elite models only

Recall for compliance to Federal Motor Vehicle Safety Standards

This recall is to correct programming errors that can cause errors in the instrument gauge panel that might display image speed, engine oil pressure or gear selector position improperly.

 

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RECALL - REAR CAMERA & DISPLAY AUDIO

Recall Service Bulletin 20-051

Updated Aug. 1, 2020
Affects 53,329 Passports; 2019 & 2020; EX-L, Touring, & Elite models only

Recall for compliance to Federal Motor Vehicle Safety Standards

This recall corrects a software issue involving a delayed or missing rearview camera image.

Edit: Honda Service Tech must complete Service Bulletin 20-047 listed above p-r-i-o-r to completing this recall.

 

[Passportwrx]

TSB 20-058. This is to fix the crackling speaker problem

 

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TSB 20-058 Display Audio Failure
- Popping and Crackling Speakers
- No Sound From Audio
- Network Lost
- EDIT - UPDATED to include all 2021 Passports

Here is the complete 24-page Service Bulletin, including all part numbers and Tech service procedure.

 

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Audio System Not Working After Completing RECALL - 20-047

If dealership completed the Honda Recall 20-047 (also known as #Y7Y 2019-20 Multi Model Front Control Box), and you are experiencing display audio problems, likely caused by tech not being careful while handling your gauge cluster, causing a short in the circuit board. 🤬

 

[gregc]

This is how to get to the diagnostic windows.

 

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TSB A16-054
- 2019 Passport - Chirping Noise from Engine after Warm-Up

 

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TSB 20-095 - Bluetooth
- HandsFreeLink freezes after call
++ 2019-2020 Sport trim
[EDIT] - Reviewing page 4 of Service Bulletin, picture clearly shows Sport trim 5-inch touchscreen.

 

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TSB A21-010C
- Cracked Screen on 8-in Display Audio?
- Aftermarket Screen Protector