My 2021 Passport is the same way. I worked for almost forty years in automotive climate control for both GM and Ford, and I’ve had few vehicles over the years that have been marginal in this regard. Unfortunately, my Passport is right in there with the worst I’ve owned. This is my fourth Honda, and probably my last also. I get any GM or Ford product at dealer cost from having worked there, but I’ve chosen to buy Honda based on their previous track record of quality and customer satisfaction. Honda has lost their way in this area and now produces to the same levels as their other American counterparts. AC is more than how cool the air is coming out of the dash vents. It’s balanced with other factors such as glass area, insulation, color, and many other factors. The dealers like to tell you, “the AC is blowing out blank, blank temp air and that’s in spec”. That type of answer just doesn’t work. They can do better.