Will we be covered under warranty if a component no longer funtions after driving on a non paved road or a road that is not maintained. The warranty manual states warranty will not be honored for misuse of the vehicle. Who defines misuse? Also, when I called Honda roadside assistance, they told me roadside assistance coverage ends 100 feet of the pavement. So.....when your Passport craps out off the pavement, you're on your own for service/towing (which make sense) but you're probably going to be on your own for a repair if Honda attributes your off road driving adventure to a warranty repair claim. (or at least have a battle to fight for warranty coverage)
Off road....Honda warranty & roadside assistance coverage?
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'Gotta love it!
Honda markets the Passport as an "almost Jeep Wrangler", but denies claims if your tires have mud on them,,,
Actually, I wouldn't be surprised if Jeep says the same thing.
( * so, if you break down off-road, get towed to a car wash, and push it to the street before calling Honda.
* )
Honda markets the Passport as an "almost Jeep Wrangler", but denies claims if your tires have mud on them,,,
Actually, I wouldn't be surprised if Jeep says the same thing.
( * so, if you break down off-road, get towed to a car wash, and push it to the street before calling Honda.
* )I just hung up the telephone talking to Honda Corp. customer service. They told me if something breaks on your Honda vehicle while driving off the pavement it will be the factory authorized dealers decision to honor or not honor the repair under warranty. They also confirmed that Honda Roadside Assistance may not be honored if a vehicle is more than 100 feet from the pavement. Think twice where you drive your Passport'Gotta love it!
Honda markets the Passport as an "almost Jeep Wrangler", but denies claims if your tires have mud on them,,,
Actually, I wouldn't be surprised if Jeep says the same thing.
( * so, if you break down off-road, get towed to a car wash, and push it to the street before calling Honda.
Gee wonder what Mercedes Benz has to say. Oh wait, here it is under the section titled Items Which Are Not Covered:
"DAMAGE DUE TO ACCIDENTS, MISUSE OR NEGLIGENCE: Accidents or damage from objects striking the vehicle. Misuse of the vehicle such as driving into or over potholes, curbs, or other objects/road hazards; over- loading, driving through high standing water or flooded areas, improper operation, storage or transport (Proper use is described in the Opera- tor’s Manual)."
Per Mercedes Benz on Roadside Assistance restrictions:
"Vehicle Accessibility: Additional charges may apply for a breakdown location that is not a reasonably accessible roadside location, as determined by our authorized technician or roadside service tow provider."
"DAMAGE DUE TO ACCIDENTS, MISUSE OR NEGLIGENCE: Accidents or damage from objects striking the vehicle. Misuse of the vehicle such as driving into or over potholes, curbs, or other objects/road hazards; over- loading, driving through high standing water or flooded areas, improper operation, storage or transport (Proper use is described in the Opera- tor’s Manual)."
Per Mercedes Benz on Roadside Assistance restrictions:
"Vehicle Accessibility: Additional charges may apply for a breakdown location that is not a reasonably accessible roadside location, as determined by our authorized technician or roadside service tow provider."
No you're fine, as long as you park within 100 feet from the paved roadway.So... it shouldn't work in parking lots or driveways, either ? Dang - they say you always have to read the fine print, but...
I bet they would even come get you here, for an additional fee, just give them the names of the streets at the closest intersection so they can find you. 🤣
You got it! 100' 1" off pavement we no pay bill
Name me a car company will cover problems caused by misuse. Warranties cover defects in materials and workmanship. You're making it seem like this is just a Honda thing. We get it that you think the Passport is not in any way an off road vehicle. You seem to put a lot of effort into making that point.
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So what are the Mud and Sand modes for if it wasn't built into the design of the vehicle? Granted It's not a Jeep or 4-Runner. But don't advertise it as such if your warranty is not going to cover it. "Here's a boat, but don't put it in the water or you'll void your warranty" Absolute Garbage that can be attributed to what in essense is just "Bad business". My Passport has a factory defect where the rear left door sticks out a little and isn't flush with the rest of the vehicle. They (the dealer) told me they couldn't do anything about it.
When/where did I say or imply any vehicle mfgr will warranty cover misuse? You're making things up and you shouldn't be that way. I know people love their Passports and that is fine. I just bought a second one but, I don't pretend the vehicle is something it is not. In its stock form it can NOT run with the stock Wranglers, Forerunners, etc. You can modify anything to climb rocks. But, a stock Passport is just a nice solid two row crossover made to can handle a semi rough trail to your campground. I was just trying to pass along what Honda corp told me regarding off road and their liability as well as their policy on roadside assistance. Quit being such a Fanboy.
If there was a defect why did you accept delivery? I went over my with a fine tooth comb. Anything I didn’t fine acceptable was addressed before they got any money.
I have yet to hear anyone, on this forum or anywhere else for that matter, state that they think the Passport can run with Wranglers and 4Runners off-road. Literally no one. And Honda does not advertise it that way.
It's as you say, for taking the occasional rough, gravel, dirt road to get to nice spots for camping, fishing, and enjoying nature while mainly being a pretty decent daily driver on the pavement. Also a pretty good vehicle in snow and other slippery conditions.
Even Jeep and Toyota will decide on a case by case basis whether or not something is covered under warranty if it breaks while off-roading. So I see no difference in that respect.
Also, why would you bother to call Honda Customer Service to ask about warranty coverage if driving off pavement when you have made it clear that you didn't buy one for that purpose or intend to use it for that purpose?
Here we go again....When/Where did I say or "made it clear" that I would not take my Passport off the pavement???
Honda DOES advertise the Passport as it being able to perform like a Jeep or 4Runner. On the Honda Passport website gallery they show the vehicle on a 4 wheel drive road perched on the side of a mountain as well as crashing through rivers and streams. Although unspoken, Honda is promoting the Passport as if it had the capabilities of a Jeep Wrangler and some people are going to believe what they see.
Perched on the side of a mountain and crashing through water is not the same as rock crawling and hardcore off roading. No comparison. So no, they do not promote it as having the capabilities of a Jeep Wrangler. That's something that you have concluded in your own mind apparently. People who know anything about off roading can see that what they're showing in the ads is not difficult and the Passport is easily capable of that type of use. Obviously ANY type of off roading puts more wear and tear on a vehicle, but that's not what we're talking about.
I'm not about to go back through all of your past posts to quote you but you made it pretty clear by saying things to the effect that the Passport is not designed for off road use, it makes no sense to switch to 17" or 18" tires, etc. You seem determined to bring these things up fairly often. Are you now implying that you do want to take it off road?
I'm not about to go back through all of your past posts to quote you but you made it pretty clear by saying things to the effect that the Passport is not designed for off road use, it makes no sense to switch to 17" or 18" tires, etc. You seem determined to bring these things up fairly often. Are you now implying that you do want to take it off road?
There is an age old concept in this world that is referred to as R.T.F.M. I will let you substituted the word you like for third letter. Number 1,2 & 4 however are Read The *******Manual. As per the manual, page 452 entitled Off-Highway Driving Guidelines.
"Your vehicle has been designed primarily for use on pavement, however, its higher ground clearance allows you to occasionally travel on unpaved roads. It is not designed for trail-blazing, or other challenging off-highway activities.
If you decide to drive on unpaved roads, you will find that it requires somewhat different driving skills and that your vehicle will handle somewhat differently than it does on pavement. Pay attention to the precautions and tips in this section, and get acquainted with your vehicle before leaving the pavement."
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![11483]()
Thats not even a stream. That is a puddle left after a rain.
In Photography this is called the Dutch Angle or Dutch Tilt shot.
![11484]()
Dutch angle is used to instill drama and draw attention.
![11485]()
This is the Honda photo with the Dutch angle removed.
![11486]()
Thats a real mud hole.
![11487]()
And this..............
![11491]()
Is nowhere close to this.
![11488]()
![11489]()
If you wanted a Wrangler, you should have bought a Wrangle.
"Your vehicle has been designed primarily for use on pavement, however, its higher ground clearance allows you to occasionally travel on unpaved roads. It is not designed for trail-blazing, or other challenging off-highway activities.
If you decide to drive on unpaved roads, you will find that it requires somewhat different driving skills and that your vehicle will handle somewhat differently than it does on pavement. Pay attention to the precautions and tips in this section, and get acquainted with your vehicle before leaving the pavement."
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This is a river????
Thats not even a stream. That is a puddle left after a rain.
In Photography this is called the Dutch Angle or Dutch Tilt shot.
Dutch angle is used to instill drama and draw attention.
This is the Honda photo with the Dutch angle removed.
The above captures from the 2021 Honda Passport Gallery are a far cry from the 2021 Jeep Wrangler gallery as shown in the captures shows below.
Thats a real mud hole.
And this..............
Is nowhere close to this.
If you wanted a Wrangler, you should have bought a Wrangle.
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