Then definitely say it was horrendous, go to dealerrater.com, the dealerships pay attention to this site. My buying experience was great despite the reputation of the dealership. Should have known. 2 weeks after purchase not one person can return a phone call. Awful customer service. And awful for me, it's the closest to me with the nicest waiting area. Good luck, but dont give 5 stars. They need to earn that.
Dealer review
I can’t stand how the service advisor will say to about giving them 5’s. I just got the survey and I’m not sure how to handle it. My lasting service visit was really bad and there is no way I could give them a 5. They are incompetent and I won’t be going back to them. I do feel that the service advisor was between a rock and a hard place. I felt like she tried, but their techs were just bad and the problem was over there head.
How should I handle this? Do I give them my honest review which won’t be 5’s or do I just not do the survey. I really don’t want to be mean, but the service was horrendous.
How should I handle this? Do I give them my honest review which won’t be 5’s or do I just not do the survey. I really don’t want to be mean, but the service was horrendous.
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