As I was waiting for my Passport to be brought up front after getting its first oil change today, I watched the porter run the front left wheel against the curb. A nice 5 inch gouge along the edge of the rim. I immedately reported it to the service advisor, who immediately got the service manager. I pointed out the damage and said, "it looks like I need a new wheel". He agreed, said he would order it right away. A few minutes later as I was driving home he called, said the wheel was ordered and it would arrive late tomorrow and set an appointment to have it installed the following morning. Kind of a hassle but I'm glad they agreed to take care of it right away.