Sorry to hear.. There will be out of box failures. I've had 3 with new vehicles. The first one leaked trany fluid from day one and was never ever corrected. The second greeted me on the morning of the second 2nd day I owned it with a puddle of oil half the size of the suv. The third one (also on day 2 of ownership) had complete braking failure.2021 passport AWD with 2k miles. It’s been sluggish since I’ve bought it, when compared to my wife’s new pilot. Put the obd2 scanner on it and noticed that cylinder 6 had some misfires. Unfortunately it’s not giving a code so I’m going to have to convince the dealer to look at it. Sitting idle in the driveway I got 100+ misfires.
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RightTell them the Lemon Law count is started with that visit.
I'm not one into mincing words or being vague. I say what I mean and mean what I say.RightThat will get your problem solved.
Document everything. Bring a notebook and write down names, dates, times everytime you speak to anyone at the dealer. Of course, you will receive information on the repair order but those often are not at comprehensive as you might need to refer to in the future.Any tips for me when I take it to the dealer and “they can’t replicate the problem”?
Yeah, and and big growl with eyes wide open when you say it. That will scare em 😁I'm not one into mincing words or being vague. I say what I mean and mean what I say.
It WILL put the dealer on notice that you are aware of the law and that you expect resolution sooner rather than later. So yes, it will go a long way to helping the situation get properly resolved. One way or another.
Don't be obtuse.
At 53 yo and counting, I get 💩 done, everywhere I choose to do business. Again, without mincing words.
Originally you stated" its been sluggish since I bought it". 50%, 60% 70% the power of of your wife's Pilot?Took it in today after I noticed cylinders 3,4 and 6 missing. Not enough to throw a code so they wouldn’t do anything about it. They did update the PGM-FI software but I’m still getting misses. Maybe it will get better, maybe it will get worse. Hopefully it won’t stay the same.
Have you tried taking the Pilot to a different dealer under the guise of looking to buy a PP and taking it for a test drive under conditions similar to those you are having with your PP ?
If the tech test drove your Passport and found no issue followed by finding no issues per the analyzer, it's obviously an intermittent problem. Until the problem displays itself to a technician it's like trying to fix something that's not broken.It’s hard to put in perspective, but my passport feels like a dump truck compared to my wifes pilot. The pilot revs fast and can get to high rpm and speeds off like a normal vehicle.
When merging into traffic from the ramp on the interstate, it just doesn’t want to go. Around 1500-3000 rpm it just doesn’t like to move.
Didn’t ride with the tech, but they hooked up their computer and said they couldn’t find anything. I was hoping that the PGM-FI update would solve the issue.
That’s my thought also. Fixing an intermittent problem by the dealer is almost impossible unless they experience the issue.If the tech test drove your Passport and found no issue followed by finding no issues per the analyzer, it's obviously an intermittent problem. Until the problem displays itself to a technician it's like trying to fix something that's not broken.