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Update: I returned the pp to the dealership on January 23rd, the 4th time for the same issue, 23 hours after they gave it back to me. I have 9 different videos of the issue in that 23 hour time period. The issue is getting worst, it's happening more frequently, for longer time and I am loosing functions on the touch screen and the steering wheel. The dealership has had my pp for 38 days now. They called me yesterday and said they think its the amplifier. The part will be in next week and then they want to keep it a while longer for testing after they replace the part. I'll keep you posted.
New Update 04MAR2020: I got my Passport back from the dealer of February 4th, 2020 without the issues being resolved. They called me and said they were sure that the problem was related to the amplifier and they had one on order and it would arrive sometime between February 7th and February 20th. The part came in on February 20th. I took the car back to the dealership on February 25th for them to replace the amplifier. At the end of the day on February 26th I received a call from the service writer stating that a Honda Corporate Field Technician Specialist (FTS) had worked with the dealership's technician to replace the amplifier AND went through every connector on the M.O.S.T wiring bus and tension-ed and tightened every ground connection. When I picked up my Passport on Thursday, the 27th I was told that the dealership technician was not allowed to perform this specific repair on the M.O.S.T bus connectors and that the FTS had been going up and down the west coast doing this to fix this issue on several Passports and other models. I was also told that Honda was going to be putting out a service bulletin about this issue with the fix and authorizing the dealerships to make the repair. So far so good, I have not had any issues in the short time I have had my Passport back. I'm knocking on wood!!
 

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There is a long thread here called " info system caput". It's worth a look. I've had a problem very similar to the above. It became quite bad with my car being unable to go more than a quarter of a mile without losing its radio and network connection and rebooting, often after hitting a bump. There is an amplifier in the rear of the car near the rear passenger passenger wheel well. My technician found a loose connection there and tightened everything up and I have not had a repeat problem for over 2 weeks at this point. I firmly believe that the issue is one of either a loose connection or a faulty rear amplifier as that seems to be a common thread we're seeing on multiple reports. I believe that there is either an assembly issue with poor connections or a faulty rear harness or faulty rear amplifier.

So far so good for me.

We'll see. YMMV.
Stay safe

Steve
 

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New Update 04MAR2020: I got my Passport back from the dealer of February 4th, 2020 without the issues being resolved. They called me and said they were sure that the problem was related to the amplifier and they had one on order and it would arrive sometime between February 7th and February 20th. The part came in on February 20th. I took the car back to the dealership on February 25th for them to replace the amplifier. At the end of the day on February 26th I received a call from the service writer stating that a Honda Corporate Field Technician Specialist (FTS) had worked with the dealership's technician to replace the amplifier AND went through every connector on the M.O.S.T wiring bus and tension-ed and tightened every ground connection. When I picked up my Passport on Thursday, the 27th I was told that the dealership technician was not allowed to perform this specific repair on the M.O.S.T bus connectors and that the FTS had been going up and down the west coast doing this to fix this issue on several Passports and other models. I was also told that Honda was going to be putting out a service bulletin about this issue with the fix and authorizing the dealerships to make the repair. So far so good, I have not had any issues in the short time I have had my Passport back. I'm knocking on wood!!
NEW UPDATE 25MAR2020: My Passport has been problem free since I picked it up 21 days ago. I have tried to recreate the situations that previously caused the issue and add some new ones and still no problem. I'm thankful that it is fixed!!
 

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There is a long thread here called " info system caput". It's worth a look. I've had a problem very similar to the above. It became quite bad with my car being unable to go more than a quarter of a mile without losing its radio and network connection and rebooting, often after hitting a bump. There is an amplifier in the rear of the car near the rear passenger passenger wheel well. My technician found a loose connection there and tightened everything up and I have not had a repeat problem for over 2 weeks at this point. I firmly believe that the issue is one of either a loose connection or a faulty rear amplifier as that seems to be a common thread we're seeing on multiple reports. I believe that there is either an assembly issue with poor connections or a faulty rear harness or faulty rear amplifier.

So far so good for me.

We'll see. YMMV.
Stay safe

Steve
Thanks, Steve. My dealer took mine apart and tightened everything. So far, no noise for over 5 days. I'm still worried, however, about future recurrences after the warranty expires.
 

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I'm having the same issue with my 2020 Passport. It's the most annoying and distracting noise. It happens no matter if I have any sources connected or not. The crackle seems to start on the passenger side and just go back and forth until the car is restarted. Tonight I drove in the rain and re booting didn't even solve the issue. This definitely makes me believe it's a wiring problem. Just got a recall notice today. I sure hope it's about this issue.
 
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