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Discussion Starter #1
I called JSport to order a spare wheel and tire to match what I got from them already.
I left voicemail with the manager whom I'd done business with before as well as their general number. They were always very responsive but 3 days and I've not heard back.
I know they are in Southern California which has been hit hard but I hope they are all ok.

Anyone had contact with them recently?
 

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2019 Passport Elite, Modern Steel (3/19)
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Can you send an email or contact them thru website?
Perhaps they have an issue with landlines?
We have a lot shut down here, but I’d think they are open.
 
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After I ordered and received a Plateau roof rack, I emailed them a few questions during my installation in November. Never heard back from them at all, but the product itself has been great.
 

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They posted something on their Instagram story a few hours ago, so they’re alive at least lol
 

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Discussion Starter #5
They did reply to email but did not explain why they didn't get or reply to any of the voicemails. Oh well.
 

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Discussion Starter #6
After I ordered and received a Plateau roof rack, I emailed them a few questions during my installation in November. Never heard back from them at all, but the product itself has been great.
Thats surprising as they were very responsive to me - but that was before lockdown
 
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