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2019 Passport Elite, Modern Steel (3/19)
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Discussion Starter #1
I have had it tested twice and it still tests as good. Could it be this Kahu App?
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2019 Passport Elite, Modern Steel (3/19)
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Discussion Starter #3 (Edited)
Whats the Khau app? Never heard of this before.
The dealer threw it in on the deal. It’s more of a GPS tracker and factory recalls notifications than anything. But somehow it keeps telling me for the third time my battery is low. Once I got the alert the day after I bought my passport then parked it in my stupid small garage for the night.

I have contacted them thru the app and they don’t respond.

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I suggest you need to determine if your tracker app is accurate re. your battery charge status and see your dealer to confirm actual battery condition.
 

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2019 Passport Elite, Modern Steel (3/19)
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Discussion Starter #5
I suggest you need to determine if your tracker app is accurate re. your battery charge status and see your dealer to confirm actual battery condition.
I had the battery tested three times and each time it reads as good?
And I took it to my Honda shop that I’ve been going to since the 1996 Civic. Not a fan of the dealership for maintenance and repairs.
 

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2019 Passport Elite, Modern Steel (3/19)
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Discussion Starter #7
OK, was just suggesting the folks who would "best know" about our PP's. Stay with the people you trust.
Because of everyone on this forum, I knew more about my PP when buying it than the dealer did!
 
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2019 Passport Elite, Modern Steel (3/19)
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Discussion Starter #9
This forum is a marvelous source of information. It helped me settle-in and understand the details and complexity of my Elite Lunar Silver.
It is fantastic!

Because I was stuck in San Jose, and didn’t know if I could fit in my garage and didn’t want to pay 2% more sales tax, I was on this forum daily learning about our awesome Passports!
 
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Dealer... lets see... I had to show (and demonstrate) how you can close all your windows and sunroof, if equipped, by using the key you slide out of your keyfob and use it in the driver door lock cylinder. Dealer (3 people): Oh wow! That's cool... I didn't know they can do that??....
Dealer: We are washing your vehicle in back. Don't want to deliver it new when it's all dirty. First sight of vehicle: Me: "OMG!" "It's all streaky!!! Did you wash it with a pushbroom?!!" "It was a high gloss black vehicle"... not I'm not so sure... PLEASE- DO NOT TOUCH MY vehicle again!

Today: Flat tire, at dealer, "do you want your vehicle washed?" Me: "Oh sweet Jesus - NO!!! "

I'm with Prod Girl... The less the dealer actually has to 'touch' my vehicle ... the better. This applys to all makes and models, not just Honda. Toyota/Lexus? That might be a different story.
 
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Super Moderator
2019 Passport Elite, Modern Steel (3/19)
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Discussion Starter #11
Dealer... lets see... I had to show (and demonstrate) how you can close all your windows and sunroof, if equipped, by using the key you slide out of your keyfob and use it in the driver door lock cylinder. Dealer (3 people): Oh wow! That's cool... I didn't know they can do that??....
Dealer: We are washing your vehicle in back. Don't want to deliver it new when it's all dirty. First sight of vehicle: Me: "OMG!" "It's all streaky!!! Did you wash it with a pushbroom?!!" "It was a high gloss black vehicle"... not I'm not so sure... PLEASE- DO NOT TOUCH MY vehicle again!

Today: Flat tire, at dealer, "do you want your vehicle washed?" Me: "Oh sweet Jesus - NO!!! "

I'm with Prod Girl... The less the dealer actually has to 'touch' my vehicle ... the better. This applys to all makes and models, not just Honda. Toyota/Lexus? That might be a different story.

That sounds very similar to my experience. My dealer knew I was driving home from San Jose to HB for 2 days to test park and drive my potential Passport. Upon arrival it was a filthy mess and still covered in plastic! They did hold it for 12 hours for me...since I’d been looking for this color for a couple months, I should be pleased.

I bought the splash guards, all weather mats, running boards, and what was supposed to be a moon roof shade for the inside of the car when the moon roof was open. They tried telling me the splash guards were installed (it was just the factory trim) and the moon roof visor was the awful looking visor that went on top. I demanded a refund on the visor and told them to actually install the splash guards.

They also did not know any features on the vehicle I knew from everyone on our Passport community forum!

They gave me three years of free oil changes that I will never use. I’ll take it to my Honda family owned shop for any work.

My 2006 CRV went to the same shop since birth and sold to them with 140k miles running like a champ.


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That sounds very similar to my experience. My dealer knew I was driving home from San Jose to HB for 2 days to test park and drive my potential Passport. Upon arrival it was a filthy mess and still covered in plastic! They did hold it for 12 hours for me...since I’d been looking for this color for a couple months, I should be pleased.

I bought the splash guards, all weather mats, running boards, and what was supposed to be a moon roof shade for the inside of the car when the moon roof was open. They tried telling me the splash guards were installed (it was just the factory trim) and the moon roof visor was the awful looking visor that went on top. I demanded a refund on the visor and told them to actually install the splash guards.

They also did not know any features on the vehicle I knew from everyone on our Passport community forum!

They gave me three years of free oil changes that I will never use. I’ll take it to my Honda family owned shop for any work.

My 2006 CRV went to the same shop since birth and sold to them with 140k miles running like a champ.
A dreadful, unfortunate and inexcusable customer experience.

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