Sorry to hear that but at least they have a supposed fix out now. I dealt with it for a while as too lazy to take in, but it worked out as they just released it. Anyway, check out the trim piece just above the glove box when you pick yours up. I guess they remove it to get to a couple screws and mine no longer fits perfect.My 2020 Elite now has consistent popping and skipping audio. The infotainment system would not shut down after powering off the vehicle. I’ve got lots of video which captured the problems. I guess I’ll make the appointment for the recall and repair. I’m cringing at the idea of my Passport being monkey fisted by the “techs”.