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Took the Elite into the dealership yesterday at 8AM. They called today around 11AM and said the vehicle is ready and the AC is blowing ice cubes. Just got back home and took a look under the hood. Both protective caps on the charging lines are missing! I live on a crushed basalt rock road. Extremely dusty this time of year. After the grim gets into this charging area, those valves will have a difficult time seating when the system needs service again.

So much for QC.

Stuck,
 

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Well I posted a few weeks ago that I took my Passport in for the common AC problem. They tested it and filled the refrigerant and it worked great, but I'm already feeling it get warmer and warmer each day. Looks like it's going back to service in a few days.

I’m having big issues w my passport ac. Has been returned to the dealer 3x now . First repair was an overcharged ac unit - fixed it , w some improvement - I have a meat thermometer and check the temp- when cAr is set at 73 it blows out 86 and 80 in the front and a whopping 104 in the back . They compared it to other Hondas and said it is behaving the exact same way, and that that is just the way the passport works. That I should run it on auto. The fan blows and a five or six on high, in the car never calls, and is only 70° out around here. I brought it to another dealership, and they had the same exact response as the first dealership. But the same troubleshooting mechanism. Both dealerships told me there is nothing that they can do, but there has been no recall, and until there are more complaints I have to live with it. As of now The regional service person is supposed to contact me and I will sit in the car and I will listen to her tell me that when the interior is set at 73, and it blows out 104° but that is normal and there is nothing to be done about it. There is a blow dryer. I am shocked that this is the response that I’m getting, and I feel like I have no where to turn at this point. I do not know how they are OK with saying that it blows at 1:04, and they confirm that, and say that I should set the temperature to lower to get the temperature lower.

Was your ac ultimately repaired ?
 

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Lrepper, the responses you are receiving from your dealership are rediculous and morainic. You need to escalate your situation to Honda regional management. The dealership appears to be impotent. Ask for the regional Honda representative and have your issues with your PP in writing as well as a one to one discussion. There have been extensive AC discussions here at the Forum but they have all/mostly have been resolved/repaired successfully. Yours should be too.
 

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I’m having big issues w my passport ac. Has been returned to the dealer 3x now . First repair was an overcharged ac unit - fixed it , w some improvement - I have a meat thermometer and check the temp- when cAr is set at 73 it blows out 86 and 80 in the front and a whopping 104 in the back . They compared it to other Hondas and said it is behaving the exact same way, and that that is just the way the passport works. That I should run it on auto. The fan blows and a five or six on high, in the car never calls, and is only 70° out around here. I brought it to another dealership, and they had the same exact response as the first dealership. But the same troubleshooting mechanism. Both dealerships told me there is nothing that they can do, but there has been no recall, and until there are more complaints I have to live with it. As of now The regional service person is supposed to contact me and I will sit in the car and I will listen to her tell me that when the interior is set at 73, and it blows out 104° but that is normal and there is nothing to be done about it. There is a blow dryer. I am shocked that this is the response that I’m getting, and I feel like I have no where to turn at this point. I do not know how they are OK with saying that it blows at 1:04, and they confirm that, and say that I should set the temperature to lower to get the temperature lower.

Was your ac ultimately repaired ?
This is the air intake temp to vent output temp specs as per Honda for the passport. There is no reason your vent should ever blow out 104 degrees.
5CD73CC9-8036-4EF9-96BB-9B69641FBA7B.png
 

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I’m having big issues w my passport ac. Has been returned to the dealer 3x now . First repair was an overcharged ac unit - fixed it , w some improvement - I have a meat thermometer and check the temp- when cAr is set at 73 it blows out 86 and 80 in the front and a whopping 104 in the back . They compared it to other Hondas and said it is behaving the exact same way, and that that is just the way the passport works. That I should run it on auto. The fan blows and a five or six on high, in the car never calls, and is only 70° out around here. I brought it to another dealership, and they had the same exact response as the first dealership. But the same troubleshooting mechanism. Both dealerships told me there is nothing that they can do, but there has been no recall, and until there are more complaints I have to live with it. As of now The regional service person is supposed to contact me and I will sit in the car and I will listen to her tell me that when the interior is set at 73, and it blows out 104° but that is normal and there is nothing to be done about it. There is a blow dryer. I am shocked that this is the response that I’m getting, and I feel like I have no where to turn at this point. I do not know how they are OK with saying that it blows at 1:04, and they confirm that, and say that I should set the temperature to lower to get the temperature lower.

Was your ac ultimately repaired ?
Sounds like it might be an issue with the rear vent control motor. Maybe they unplugged during previous repairs or it just doesn’t work? It sounds like it’s stuck on heat either way.

And 80 and 86 sound pretty high in the front vents too
 

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2020 Passport Elite - Modern Steel Metallic w/Black Leather
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It is not. A number of Pilots and Passports owners have reported the same issue. The dealership/Honda will fix this for you at no cost to you.
The point is that this should not happen. Where’s the quality control?? I buy Hondas for the reliability. If I wanted stupid issues like this, I would purchase a Chevy.
 

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I picked up my 2020 Touring Edition on a Friday. The vehicle had come from another dealer about 80 miles away on a 65 degree day. I did notice that the temp knobs were set to "low". One week later, it was up to 88 when we headed out for a drive. All we could get from the A/C was ambient air temp. I scoured the owner's manual for how to operate the system but it was useless. One page showed where the controls are but there was absolutely no information whatsoever about what the buttons did or how they should be used. There is, however, 15 pages on how to install and secure a child seat. We turned around and called the dealer. They had me bring it in Monday morning. When I brought it in, I mentioned that I didn't see the A/C compressor clutch engage. About noon they said it would be a while and gave me a loaner. They called at noon the next day and said it was ready. It turns out that when some ham fisted hillbilly put the wiring harness together, the pin that supplies power for the clutch through one of the wiring connectors got bent and missed it's socket.
 

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turned on AC first time today, did not work. Dealer 60 miles away said it probably low on freon. I am a little disappointed as with 6 other brand new Honda vehicles I have never had to go back to dealer with anything other than regular maintenance. I really like the Passport, I am sure this is no big deal.
turned on AC first time today, did not work. Dealer 60 miles away said it probably low on freon. I am a little disappointed as with 6 other brand new Honda vehicles I have never had to go back to dealer with anything other than regular maintenance. I really like the Passport, I am sure this is no big deal.
We had the same problem. The receipt from the dealer mentions suction hose replace, suction line seal. Blows plenty cold now like a new car oughta.
 

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2020 Honda Passport Touring AWD, Gray/Blk
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So my new PP is doing the same thing with the AC. I have an appointment on Tuesday to drop it off to get it fixed. It is only a week old. bought new Nov 2020.
 

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2020 Honda Passport Touring AWD, Gray/Blk
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So just got my PP back and it was a faulty sensor that couldn’t read the temperature. They replaced it and works fine now. Yay!
 
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