HondaLink Error

Gray_Beard · Jun 13, 2020

Has anyone else noticed HondaLink is not working? Since yesterday when opening app I get the message "An error has occurred. Please try again later" and then a second message: "Something Went Wrong Please pull-to-refresh again to update details".
Now I only use this as a novelty because I refuse to pay for door locking and security features when other manufacturer's offer this for free. I only use it to check tire pressure and oil life. I heard something in the news that Honda had a data breech and wonder if the HondaLink issue is connected?

mtgriff · Jun 13, 2020

It looks like mine last updated when my phone was plugged in but won't update over the air.

GeoBella · Jun 13, 2020

You are so right Gray__Beard,
Honda Link never worked completely and after 3 months free they expect you to pay for it. I own a Corvette and my Chevy app has been free for over 3 years. It includes starting the car, door locks, etc. I feel the same way, why pay extra for an app that doesn’t work properly.

mtgriff · Jun 13, 2020

The OnStar app is so much better than the HondaLink app.

I might have paid for one of Honda's subscriptions if I could remote start my Passport with the app, but since I can't, I let the trial expire.

Beachbum07 · Jun 13, 2020

I just tried and I can get stats from the car, and use the locate feature. However, sending remote commends such as locking and unlocking doors does not work. I get the same “An error has occurred” message.

Dean · Jun 14, 2020

Honda Hackers May Have Used Tools Favored by Countries (Published 2020)

A recent cyberattack that disrupted the operations of the company may have been the first time criminals used sophisticated software previously known to be used by state agents.

www.nytimes.com

Makes sense. We just purchased the D82 extended warranty plan (8 yr, 120k, Zero deduct) for our new 2020 PP Elite. We bought it from Curry automotive who had the best online pricking we could find and were told that it would take about a week before we received an email confirmation from Honda due to their servers being down until this Monday or Tuesday.

we shall see

feeway · Jun 17, 2020

Got email saying they were having issues. Received and email saying issues were fixed and app was back to running. That was this morning 6/17

Beachbum07 · Jun 17, 2020

Same here. Guess they are still recovering from the hacking.

Servicedl · Feb 20, 2021

Hello I explain my Honda Accord Hybrid Tauring have the same problem I communicated with HondaLink 3X3 hours made any kind of test it's been 3 months no other news I received a reminder for a software update and now other problem we are not able to update my Garmin Maps its when I left I missed the brake twice when it is snowing or it rains all my security system stops working including my lights at night and my vehicle has only 24000 KLM I think Honda with me its finished and in addition I go to the services and I go back they tell me it is working on the problem it's been three months and more new Honda finished for me

HondaLink Error

Honda Hackers May Have Used Tools Favored by Countries (Published 2020)

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